Leaking pipes
Dripping joints, wet walls or ceilings, and a water bill that keeps climbing. The pro finds the source first, then quotes the repair.
Coordinators online 24/7
We look for the soonest available pro
A burst pipe, no water or a toilet overflowing? Message us on WhatsApp any time with a photo. Coordinators are online 24/7, including nights, weekends and public holidays, and we look for a vetted pro on our network who is available and can get to you soonest.
Extra work, like replacing a part, only goes ahead after you say yes in the chat, with a photo and a price.
Example job ticket
Upfront quoteLeaking tap, kitchen sink
Fast, any time
Message any time, nights and weekends too. We find an available pro who can come ASAP.
Vetted pros
Every pro on our network is checked before they join.
Quote before work
The provider sends a quote on WhatsApp before work starts.
Coordinators 24/7
A real person on WhatsApp who can relay messages between you and the provider.
What we arrange
Most requests are one of these six. Not sure which one it is? Send a photo and the coordinator will tell you honestly, including when a simple fix is enough.
Dripping joints, wet walls or ceilings, and a water bill that keeps climbing. The pro finds the source first, then quotes the repair.
Kitchen sinks, floor traps and bathroom drains that drain slowly or smell. Cleared by hand or machine depending on the blockage.
Dripping, stiff or broken taps repaired or replaced. Bring the model if you have chosen one; otherwise ask the coordinator what fits.
Cracked or corroded sections, burst joints and short pipe runs replaced. Bigger re-piping is quoted after seeing photos.
Running cistern, weak flush, loose bowl or a blocked toilet. Most are a valve or flap, not a full replacement.
Weak flow at one tap or the whole house. Often a clogged aerator or valve, sometimes a hidden leak. We check before quoting a bigger job.
How pricing works
We do not publish a price list, because no two jobs are the same. Send a photo and a few details on WhatsApp and we connect you with an available pro, who sends a quote for your job.
What shapes your quote
The job itself
What needs doing, how big it is and whether it is a repair or a replacement.
Parts and materials
Listed separately in your quote, so you can see what you are paying for.
Access and building rules
Height, tight spaces, condo permits and working-hour rules can change the work involved.
Extra work only with your yes
If the pro finds something else on site, we expect it to be raised in the chat with a revised quote. Extra work is for you and the provider to agree.
The provider sends a quote on WhatsApp before any work starts. Extra work is for you and the provider to agree on first.
Plumber or tukang paip?
People in KL search for "plumber", "tukang paip" or "plumber near me" and mean the same thing: someone who can fix the water problem at home without a runaround. We use whichever word you do.
If a leak is active, turn off the water at the main valve or the isolation valve under the sink while you wait. Photos of the leak and the pipe help the coordinator quote accurately.
Got a plumbing problem? Message us on WhatsApp in BM, English or Chinese. We reply in the language you use.
How it works
No calling around, no guessing who to trust. We find a vetted pro who is available and keep you updated.
Message us on WhatsApp with a photo or short video and your area. That is all we need to start.
We look for an available pro, and a clear quote reaches you on WhatsApp before any work starts.
A vetted pro from our network comes at the time you agree with them.
You check the work and pay the provider as agreed. If something is not right, raise it with the provider; we can help relay messages.
Coordinators online 24/7
ProSquad vs a random plumber
These are the complaints that come up again and again in KL community threads. Here is how we handle each.
Random contractor
ProSquad
It cannot wait
Random contractor:A burst pipe on a Saturday night and nobody picks up.
ProSquad:Coordinators are online 24/7, including nights, weekends and public holidays. We look for an available pro who can come soonest. When a pro can attend depends on who is free.
Showing up
Random contractor:Vague "afternoon", then a no-show or a late call.
ProSquad:Timing is agreed with the provider in the chat, and a coordinator can relay updates if it moves.
Price
Random contractor:A figure said in passing, and a bill that grows once the pipe is opened.
ProSquad:A fixed quote with parts itemised is confirmed on WhatsApp before any work starts.
Upsell
Random contractor:"The whole pipe must be changed" with no proof and no time to think.
ProSquad:Extra work is raised in the chat with a photo and a price; it only happens if you agree.
If something goes wrong
Random contractor:You only have a phone number. If the leak returns, good luck.
ProSquad:Everything is in one WhatsApp thread, so there is a record, and a coordinator can relay messages between you and the provider.
Your regular plumber retires
Random contractor:Back to square one, asking friends for another number.
ProSquad:Your job history stays in your chat, so you can ask for the same pro again or a new one.
Where we arrange plumbers
Tap an area for local notes, or just message us your neighbourhood.
FAQ
Send your area, what is wrong and a photo. You get a fixed quote before anyone is booked.
Coordinators online 24/7