Coordinators online 24/7

ProSquad
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Urgent home repair? We find a pro ASAP.

A burst pipe, no hot water, an aircond dead in the heat, a tripped circuit. Message us on WhatsApp any time, even at night or on a public holiday. Coordinators are online 24/7 and look for a vetted pro on our network who is available and can get to you soonest.

Free to ask. No obligation until you accept the quote.

A pro at work in a Malaysian home

Job ticket

Example

Aircond chemical wash · 2 units

Quote confirmed before work starts

Vetted pro
  • Fast, any time

    Message any time, nights and weekends too. We find an available pro who can come ASAP.

  • Vetted pros

    Every pro on our network is checked before they join.

  • Quote before work

    The provider sends a quote on WhatsApp before work starts.

  • Coordinators 24/7

    A real person on WhatsApp who can relay messages between you and the provider.

Why ProSquad

Finding a tradesman should not feel like a gamble.

Some jobs cannot wait until Monday. We are built for speed first: message us any time and we look for whoever can get to you soonest. Here is how we handle the usual headaches.

  • The usual way

    It cannot wait

    A burst pipe on a Saturday night. Nobody answers, or the earliest slot is next week.

    The ProSquad way

    We find who is available ASAP

    Coordinators are online 24/7, including nights, weekends and public holidays. We look for an available pro who can come soonest. When a pro can attend depends on who is free.

  • The usual way

    The no-show

    "Come at 2pm," then silence. You take half a day off for nothing.

    The ProSquad way

    Updates on one thread

    Timing is agreed with the provider on WhatsApp and a coordinator can relay updates. If a pro cannot make it, we try to find another available pro.

  • The usual way

    The surprise upsell

    A cheap service turns into "your compressor is dying" once he is inside your home.

    The ProSquad way

    A clear quote first

    The quote is confirmed on WhatsApp before work starts. Extra work only happens if you say yes to it.

  • The usual way

    The aircon scam

    A too-good-to-be-true price, then parts are "found faulty" on site and the bill balloons.

    The ProSquad way

    Clear scope, clear price

    We confirm what is included per unit up front, and you can ask the pro for before and after photos.

  • The usual way

    The regular guy retired

    The one technician you trusted has stopped, and every company since has been a lottery.

    The ProSquad way

    One number that always answers

    Message the same WhatsApp number every time. We dispatch from a network of vetted pros, so you never restart the search.

  • The usual way

    The contractor who goes around you

    Found through a platform, then he asks you to deal on WhatsApp directly. Nobody picks up afterwards.

    The ProSquad way

    One thread, one point of contact

    Quote, scheduling and updates all stay in one chat with our coordinator, so you always have someone to message.

How it works

Four steps. One WhatsApp chat.

No calling around, no guessing who to trust. We find a vetted pro who is available and keep you updated.

  1. 01

    Tell us the problem

    Message us on WhatsApp with a photo or short video and your area. That is all we need to start.

  2. 02

    Get a quote first

    We look for an available pro, and a clear quote reaches you on WhatsApp before any work starts.

  3. 03

    Your pro comes over

    A vetted pro from our network comes at the time you agree with them.

  4. 04

    Job done, you check

    You check the work and pay the provider as agreed. If something is not right, raise it with the provider; we can help relay messages.

Start on WhatsApp

Coordinators online 24/7

How it works in 40 seconds. No sound needed.

How pricing works

A fixed quote before any work starts.

We do not publish a price list, because two jobs are rarely the same. Send a photo and the details on WhatsApp and we connect you with an available pro who sends a clear quote.

  • 01

    What affects the quote

    Job size, parts needed, access, condo rules and the number of units.

  • 02

    Fixed before work

    The quote is confirmed with you on WhatsApp before anyone is booked.

  • 03

    Extra only with your yes

    We expect the pro to raise anything else in the chat first. Extra work is for you and the provider to agree.

How pricing works

How we help

Vetted pros, a clear quote, a real person on WhatsApp.

ProSquad coordinates. The pros on our network are independent, and the agreement for the work is between you and the provider. Four things we do, and one thing we do not.

  • Vetted before they join

    We check identity, trade experience and references before a pro joins our network.

  • Clear quote first

    The provider sends a quote on WhatsApp before work starts, so you know what you are agreeing to.

  • Coordinators on WhatsApp 24/7

    A real person answers any time and can help relay messages between you and the provider.

  • We do not guarantee the work

    ProSquad does not guarantee, warrant or insure the work. Ask the provider for any warranty in writing.

Where we work

Across KL and Selangor.

From Mont Kiara and Cheras to Petaling Jaya, Subang and Shah Alam. Pick your neighbourhood, or message us your address and we will confirm coverage.

Illustrated map of the Klang Valley service area

Customer words

What homeowners say.

Real feedback from real jobs, shown as it comes in.

Testimonial 1 of 6: The coordinator sent the quote on WhatsApp before anyone came. The technician checked all four units and showed me the dirty coils on his phone before he cleaned them. - Nur Aina H., Aircond chemical wash, Mont Kiara

“The coordinator sent the quote on WhatsApp before anyone came. The technician checked all four units and showed me the dirty coils on his phone before he cleaned them.”

Nur Aina H.Aircond chemical wash, Mont Kiara

FAQ

Questions we hear before every first job.

Not here? Ask on WhatsApp and a coordinator replies.

WhatsApp us on +1 416-906-6919 and describe the job. Photos or a short video help a lot. A ProSquad coordinator reads it, asks anything missing, and looks for a vetted pro on our network who is available and can come soonest. The pro sends you a quote, and you agree the timing with them.

We cover Kuala Lumpur and Selangor, including Petaling Jaya, Subang Jaya, Shah Alam, Puchong, Ampang, Gombak, Cyberjaya, Putrajaya and Klang. Send us your neighbourhood on WhatsApp and we will confirm whether a pro is available nearby.

Message your coordinator on WhatsApp straight away. We will try to find another available vetted pro, or you can pick a new time with the same provider. The timing and any arrangement is between you and the provider, and the coordinator can help relay messages.

Some jobs cannot wait, like a burst pipe, no water, a dead aircond in the heat or a tripped circuit. Coordinators are online 24/7, including nights, weekends and public holidays, and we look for an available pro who can come soonest. How soon depends on who is free in your area, so we do not promise a set time.

It depends on the number of units, their horsepower and whether they are wall-mounted or ceiling type. A normal service is a lighter job than a chemical wash. Your quote shows the exact price for your units on WhatsApp before work starts.

It depends on the fault, the parts needed and how easy the spot is to reach. A simple tap change, a blocked sink and a leak behind a wall are very different jobs. Bigger jobs are always quoted separately, and every quote is confirmed with you before work starts.

It depends on the job: how many points, whether new wiring is needed, and how easy the route is. A single socket, a light point and a partial or full rewiring are quoted very differently. Your electrician confirms the exact scope and quote before any wire is cut.

Ask for the quote to be itemised, with labour and parts listed separately. A fair quote explains what it covers. If anything is unclear, ask your coordinator to explain it before you agree.

See all questions

Something broken? Send us a photo.

A coordinator replies on WhatsApp with a fixed quote and the next available vetted pro in KL or Selangor.

Coordinators online 24/7